There are two tracks for this conference: Beginner/Intermediate and Intermediate/Advanced. The morning and afternoon sessions for a given track are designed to complement one another very well.


Morning Session - Beginner/Intermediate Track

Strategies for Developing Volunteer-Staff Relations

Jerry Pannozzo
Grant Coordinator, Kingsbrook Jewish Medical Center

Organizations need to nurture positive paid staff and volunteer (unpaid staff) relationships.  During this workshop we will explore how each person can contribute when it comes to achieving the goals of a non-profit.  This workshop includes lecture, interactive activities and facilitated discussion.

•  Review challenges both volunteers and paid staff face
•  Explore strategies for effective collaborations/partnerships between volunteers (unpaid staff) and paid staff
•  Examine the volunteer manager role as educator, mentor, communicator, negotiator, and “internal expert” 

 

 

 


Morning Session - Intermediate/Advanced Track

Methods for Evaluating Your Volunteer Program

Julie Marks
Founder & President
Volunteer Management Group

How do you know the goals and objectives of your programs are being met? How is quality defined and evaluated? This interactive workshop and lecture will discuss the evaluation process and identify what various stakeholders look for in successful programs that meet their stated goals. Topics covered will include:

•    Reviewing various methods of program evaluation and how they are applied
•    Designing an effective questionnaire
•    Identify ways to improve the quality of your program evaluation
•    Compiling and interpreting feedback and findings

 

 


Morning Plenary Session

"The Time of Your Life" Workshop

Janice Hoffmann
Director & Founder
Success is Sweetest

A time management presentation for the busy professional. Discuss strategies and gain tools for:

  • Choosing what's important over what's not
  • Banishing procrastination
  • Controlling the sequence of events to generate faster outcomes
  • Increasing your level of productivity and performance
  • Making every minute count! 

 

 


Afternoon Session - Beginner/Intermediate Track

Effective Ways to Recruit, Screen & Match Your Volunteers

Rick Akin
Director, Volunteer Services, Bowery Residents' Committe(BRC)

Organizations need a strategy to find volunteers, place them in effective roles and keep their volunteer coming back. Sounds easy, but it takes a plan to make this all happen. This workshop includes lecture, interactive activities and facilitated discussion.  Participants will:

  • Review elements of an effective volunteer recruitment plan
  • Explore new recruitment tips, ideas and tools
  • Discuss the screening process and the importance of a thorough interview
  • Identify best practices ensuring volunteer matching with roles they'll love

 

 

 


Afternoon Session - Intermediate/Advanced Track

 

The Power of Stories and Volunteer Management

 

Mary Anne Flanagan, Project Director

Voluntary Initiatives, Retired & Senior Volunteer Program

Community Service Society

 

As more nonprofits integrate volunteers, there is one technique that creates connections, promotes volunteerism, and serves as a compelling marketing tool in volunteer management – the power of stories. In this interactive and lively workshop, participants will learn effective ways to use artful stories to inspire and guide their organizations. Share your knowledge and wisdom through compelling stories and learn powerful ways of branding your volunteer program through effective storytelling. Participants will learn specific techniques for drawing audiences into their programs. You will walk away with a clear understanding of stories as one of the most powerful marketing tools for non-profits.

 

In this interactive workshop, you will:

   Learn the art of storytelling as a volunteer branding technique

   Create rich stories to share with various targets

   Understand why stories are an effective tool in volunteer management

   Learn specific storytelling techniques to utilize in volunteer programs

   Create your own personal brand with your story

   Utilize your stories as marketing techniques

 


 

 

 

 

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